Working with Clarity Co. changed the trajectory of my company. We were growing quickly and struggling to scale the leadership and communications structure within the organization. A communications audit and some leadership support smoothed the process and allowed us to focus on the things we needed to get right. If the communication and leadership within your organization aren’t on point, then you have important things slipping through the cracks every day. Clarity helped us to get back on track and grow in a much more sustainable way.

In 2023 our organization underwent a complete rebranding, including development of a new mission, vision, and set of values that guide the work we do as emergency first responders. Clarity Communication facilitated this process and we could not be more pleased with the results. We’ve built a common understanding of why we do the work we do, and are working toward a unified culture where challenges can be overcome by continually coming back to the values that drive us toward serving and protecting our community to the very best of our ability. Along the way we also worked with Clarity to revise and update our entire suite of Standard Operating Procedures and Guidelines, and are now equipped to better navigate the field of emergency services as it continues to evolve around us.

The work I did with Clarity was instrumental in securing the opportunity I have worked toward for years. I connected with Bill at Clarity and we did a deep dive to prepare me for the recruitment and interview process for a career in firefighting. With help from Clarity, I achieved that goal and am now a proud first responder. The work Clarity does is invaluable when the stakes are high and the window is tight with regard to demonstrating to a hiring committee why you’re the best candidate for the job.